Visit > Accessibility


The Museum is committed to making its collection, buildings, programs, and services accessible to all audiences. The Met Fifth Avenue offers events for visitors with disabilities on a regular basis. Caregivers of visitors with disabilities will be admitted for free. These tickets may be obtained at a Museum ticket counter.


The Met Fifth Avenue is accessible to wheelchair users and other visitors who need to avoid stairs. Accessible entrances are located at Fifth Avenue and 81st Street and through the parking garage at Fifth Avenue and 80th Street. Visitors with disabilities may use mobility devices, including manual and electric wheelchairs, mobility scooters, and manually powered mobility aids (such as walkers, canes, and crutches) in all areas open to public pedestrian use. You may also use certain electronic personal assistance mobility devices (EPAMDs) in areas open to public pedestrian use in accordance with Museum guidelines. Please contact or 212-650-2010 for guidelines and to make a reservation. Visitors may borrow manual wheelchairs (standard and wide) from the coat check at the 81st Street entrance on a first-come, first-served basis. To request an escort for a wheelchair user, contact visitor.assistance@metmuseum.orgor 212-570-3711 (two weeks’ notice is preferred).

Service Animals

Service animals are welcome in the Museum.

Assistive Listening Devices

Assistive listening devices (with headsets or neck loops) are provided at a variety of gallery programs. See the schedule of events for visitors with hearing loss. Individuals can request assistive listening devices (with headsets and neck loops) for other tours and programs. Ask at the Audio Guide Desk in the Great Hall. For family programs, inquire at the Carson Family Hall desk in the Ruth and Harold D. Uris Center for Education. In the Grace Rainey Rogers Auditorium and the Uris Center for Education, ask an usher or program instructor. Induction loops are located at the Information and Membership Desks and at select Admissions Desks in the Great Hall and Burke Hall in the Uris Center for Education, as well as at the MetLiveArts box office in the Great Hall. Look for the signs indicating locations.

Real-Time Captioning

Real-time captioning is available for lectures upon request with at least three weeks’ notice, subject to the availability of captioners. Contact or 212-650-2010 (voice). Relay and voice calls welcome.

Sign Language Interpretation

See the schedule of events presented in American Sign Language with and without voice interpretation, as well as events with Sign Language interpretation. American Sign Language interpretation is available free of charge for other Museum events or guided group tours with two weeks’ notice, subject to the availability of interpreters. Voice interpretation may be requested for programs in ASL only. Contact or 212-650-2010 (voice). Relay and voice calls welcome.

Large Print

Large-print label booklets are available for some exhibitions. They can be found in dispensers at exhibition entrances. Large-print What’s On Today flyers are available at Information Desks.

Audio Guide

Listen to the Audio Guide on your smartphone or pick up a player at the Audio Guide Desk in the Great Hall, at entrances to exhibitions, and at Met Store locations throughout the Museum. Audio Guide players are free for visitors who are blind, partially sighted, Deaf, or with hearing loss. Audio Guide players have volume controls and headsets. Neck loops for hearing aids with T-switches are available upon request. Transcripts in standard and large print are also available for selected tours.

Public Telephones

Wheelchair-accessible public telephones, as well as telephones with volume control, are located in the Museum. See The Met Fifth Avenue map (PDF) for locations.